Travel Expert (Holiday Manager) Job

Key responsibilities:

1. Consult with clients: Understand clients' travel preferences, budget, and needs to recommend suitable destinations and services.
2. Design itineraries: Create detailed, personalized travel itineraries that include accommodations, activities, and transportation options.
3. Book travel arrangements: Manage reservations for flights, hotels, car rentals, and tours, ensuring all bookings are accurate and confirmed.
4. Provide destination insights: Offer expert advice on travel requirements, including visas, local customs, weather, and health and safety guidelines.
5. Handle customer inquiries: Address client questions, provide trip updates, and offer support before, during, and after travel.
6. Upsell and recommend packages: Suggest additional services, upgrades, or package options that enhance the travel experience.
7. Stay updated on industry trends: Keep informed about travel trends, destination updates, and industry regulations.
8. Resolve travel issues: Manage any disruptions proactively or changes to travel plans, offering timely and effective solutions.

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