The Telesales Executive drives sales through telephone interactions with potential and existing customers. This role involves creating a potential customer database, promoting products or services through telecalling, and closing sales. The ideal candidate will have excellent English-speaking communication skills, a persuasive attitude, and a strong sales track record.
Key Responsibilities:
1. Outbound Sales Calls: Make outbound sales calls to potential and existing customers. Introduce products and services to customers. Explain product features and benefits clearly and compellingly.
2. Customer Relationship Management: Build and maintain positive relationships with customers. Address customer inquiries and provide relevant information. Follow up with customers to ensure satisfaction and encourage repeat business.
3. Sales Targets: Achieve daily, weekly, and monthly sales targets. Monitor personal sales performance and report progress to the Sales Manager.
4. Product Knowledge: Maintain up-to-date knowledge of products and services. Stay informed about industry trends and competitors.
5. Tele Sales Strategies: Develop and implement effective sales strategies. Identify opportunities to upsell or cross-sell additional products.
6. Data Management: Maintain accurate and detailed records of customer interactions and sales activities. Create and manage data using various tools and sources.
7. Team Collaboration: Work closely with the sales team to achieve overall sales goals. Participate in team meetings and provide feedback on sales processes.
Crux Creative Solutions Private Limited is a full-service branding and digital marketing firm that helps visionary companies emphasize their strengths and elevate their brands. With a complete range of creative and marketing capabilities, we craft authentic brand experiences that engage and inspire audiences at every touchpoint.
Located in Gurgaon, our studio is a place where creativity thrives and market-shifting ideas are born on a daily basis. We're a dedicated team of designers, content writers, strategists, social media marketing specialists, developers, SEO specialists, and account specialists who share a common passion for great designs, content, and digital marketing.
The company offers graphic designing, animated videos, branding, digital marketing, website designing and development, and offline marketing-media, interactive, above the line, and below the line.