Senior Fashion Consultant (Ethic Wear Only) Job

Key Responsibilities:

1. Customer interaction and sales:
- Greet and assist customers in a friendly and approachable manner, understanding their fashion preferences and needs to offer tailored guidance and product recommendations.
- Drive sales by actively engaging with customers, highlighting features and benefits of products, and closing sales transactions.

2. Product knowledge and styling advice:
- Develop an in-depth understanding of the brand's products, features, materials, and collections to effectively convey their value and assist customers in making informed purchase decisions.
- Provide style advice, offer outfit suggestions, and create complete looks to inspire and guide customers in their fashion choices.
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3. Sales floor management and visual merchandising:
- Maintain a visually appealing sales floor by organizing product displays, ensuring proper product placement, and contributing to the overall aesthetics of the retail space.
- Assist in merchandising tasks, including restocking shelves, managing inventory levels, and ensuring a well-presented and organized environment.

4. Customer service excellence:
- Deliver exceptional customer service by actively listening to customer inquiries, addressing concerns, handling returns or exchanges, and ensuring customer satisfaction throughout the sales process.
- Build rapport with customers, establish long-term relationships, and follow up on their experience to encourage repeat business.

5. Sales targets and reporting:
- Assist in achieving sales targets by contributing to the overall sales goals of the store or department.
- Provide feedback to management regarding customer preferences, sales trends, and product performance.

6. Team collaboration and support:
- Collaborate with the sales team, sharing knowledge, and best practices, and contributing to a positive team environment.
- Support colleagues and assist in maintaining a cohesive and efficient work environment.

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