Jr Customer Support Executive Job

Jr Customer Support Executive

Pune

Start date
Starts Immediately
CTC (ANNUAL)
₹ 5,00,000 ₹ 5,00,000 /year
Experience
2-3 years
2-3 years experience
Apply By
4 Dec' 24
Posted 2 weeks ago
Job

About the job

Key Responsibilities:

1. Attend all the customer support calls from customers & in a timely response to them to resolve the issues
2. Provide training to customers
3. Cross-selling for annual maintenance (AMC) & components & & components to existing customers
4. Interact with current key customers to understand product performance & provide
5. Interact with current key customers to understand product performance & provide
6. Telecalling support for received leads and verify

Skill(s) required

Effective Communication
Earn certifications in these skills

Who can apply

1. Candidates with minimum 2 years of experience.

Other requirements

1. Team work: Work with Intra teams (ie. Operations, Sales & Software) in the organization

2. Flexible with managing time for calls and interactions with reporting managers and timely submission of deliverables

3. Proficiency in hardware electronics understanding, MS Excel, Word, and PowerPoint 2010

4. Self-motivated, and able to balance responsibilities on multiple tasks

5. The candidate should have an eye for detail, identify gaps, and give feedback

6. Driven individuals who possess the ability to learn new skills and be patient while learning

7. Willingness and ability to work in a fast-changing environment and adapt to challenges in day-to-day work life

Salary

Annual CTC: ₹ 5,00,000 /year

Perks

Health Insurance

Number of openings

1

About Doto Health Private Limited

Doto Health Private Limited (CareMother) is a startup focused on women's health with the aim of ensuring quality health care to women globally. CareMother has been recognized by our Hon' Prime Minister - Mr. Narendra Modi, HM Queen Elizabeth II, and many global international agencies and is funded by the United Nations, Cisco Inc., and has technology partners such as MIT D-Lab, Google, and Nvidia.

Founded in 2015, CareMother has provided 1,00,000 home visits to 30,000 mothers in 10 states of India. CareMother being a profitable enterprise has just closed its first round of funding. We are now looking to aggressively scale up the company. This is the opportunity to not just be a part of this journey, but to lead it! CareMother is now determined to achieve the company's goal of impacting the lives of 3 million pregnant mothers by 2022.
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