Are you a communication whiz with proficiency in both English and Hindi? If so, we have the perfect opportunity for you at CaptriS Management Services LLP! As a Telecaller, you will be the voice of our company, connecting with clients and providing them with top-notch service.
Key Responsibilities:
1. Making outbound calls to potential clients to make repayments of loans.
2. Handling outbound calls to customers and addressing their queries and concerns in a professional manner.
3. Maintaining and updating customer databases using MS-Excel to ensure accurate and timely information.
4. Following up with clients via phone calls and emails to provide updates and gather feedback.
5. Collaborating with the Collection team to identify opportunities for upselling and cross-selling our services.
6. Meeting daily and weekly targets for calls made, leads generated, and customer satisfaction.
7. Providing regular reports to management on call activity, lead generation, and conversion rates.
If you are a dynamic and driven individual with excellent communication skills and a passion for customer service, we want to hear from you! Join our team at CaptriS Management Services LLP and take your career to new heights. Apply now!
1. Experience in collections.
Annual CTC: ₹ 2,00,000 - 2,40,000 /year
CaptriS Management Services is a Limited Liability Partnership company which is a certified professional services organization specialized in business of Debt Management, Soft Collections, Hard Collections, Recovery, Legal services & Domestic Outbound Call Support throughout Pan India.
The company is driven by a group of highly experienced Professionals from Banking, Financial, Management and Legal fields specialized in various Collections & Legal functions.
