a. Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up.
b. Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers.
c. Understanding the POS system to ensure that the transactions are processed effectively.
d. Being dedicated to customer satisfaction and resolving any concerns that the customer has.
2. Product recommendation:
a. Presenting the customer with an optimal selection of products based on customer preferences.
b. Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions.
3. Achieving sales Vs. plan & SOP adherence:
a. Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs.
b. Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage.
4. Store upkeep & maintenance:
a. Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP.
b. Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store.
Established in the year 2013, Acute Vision is a dynamic and fast-growing human resource company that specializes in providing quality services across all functions. In the present scenario with continuous globalization, the success of any organization depends on the quality of -Human Capital- which is your strength to achieve faster levels of growth.
AVC aims to provide fast, simple, cost-effective, and high-end quality services by working closely with our clients and candidates, through our strategy, experience, and leaders. We provide a full range of solutions including permanent, temporary staffing, outsourcing, and other HR solutions in the areas of sales, marketing, operations, IT, finance and accounting, human resources, manufacturing, supply chain, and logistics. We cater to the needs of enthusiastic professionals in shaping their careers and partnering with valuable clients in identifying manpower resources across the nation.
Get govt-approved certification
