Are you passionate about building strong client relationships and providing excellent customer service? Softrix Technologies is looking for an Associate Telecaller to join our dynamic team!
Key Responsibilities:
1. Engage with clients over the phone to understand their needs and provide solutions.
2. Build and maintain long-lasting relationships with clients to ensure satisfaction and loyalty.
3. Conduct follow-up calls to gather feedback and address any concerns or issues.
4. Collaborate with sales and support teams to provide seamless customer service.
5. Update client information in our database to ensure accurate and up-to-date records.
6. Meet and exceed monthly targets for call volume and client retention.
7. Stay up-to-date on industry trends and product knowledge to provide accurate information to clients.
If you have excellent communication skills, a positive attitude, and a passion for helping others, we want to hear from you! Join Softrix Technologies and be a part of a team that values client relationships and strives for excellence in everything we do. Apply now!
Annual CTC: ₹ 4,00,000 - 8,00,000 /year
Softrix Technologies deals with software, web designing, digital marketing & all other IT services, all our designs are professionally handcrafted by our experts, and we tend to deliver projects within deadlines meeting clients' satisfaction levels. Our expert team is dedicated & provides services and help respectively.
