Are you a people person with a knack for communication? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you at Logic Hub Services!
As an Associate Telecaller, you will be responsible for engaging with clients over the phone to provide exceptional service and support. Your main goal will be to ensure client satisfaction and build strong relationships with our valued customers.
Key responsibilities:
1. Conduct outbound calls to clients to discuss their needs and offer solutions.
2. Handle incoming calls from clients and address any inquiries or concerns they may have.
3. Maintain accurate records of client interactions and update client information in the database.
4. Collaborate with the sales team to generate leads and follow up on potential opportunities.
5. Provide timely and effective communication to clients regarding product updates or promotions.
6. Resolve client complaints and escalate issues as necessary to ensure customer satisfaction.
7. Meet and exceed daily, weekly, and monthly targets for call volume and client engagement.
If you have a passion for customer service and a strong desire to excel in a challenging role, we want to hear from you! Join our team at Logic Hub Services and take your career to new heights. Apply now!
Annual CTC: ₹ 4,00,000 - 7,00,000 /year
Logic Hub Services deals with all the major IT, software & digital marketing services. Our aim is to provide excellent service & deliver it on-time.