As a 'Relationship Executive' at Saroj Education Group, you will be responsible for managing client interactions and building strong relationships to drive business growth. Your role will involve providing exceptional customer service, understanding client needs, and effectively communicating with various stakeholders. Your proficiency in English and MS Office will be essential in ensuring smooth communication and efficient operations.
Key Responsibilities:
1. Cultivate and maintain relationships with clients to ensure high levels of satisfaction and retention.
2. Understand client needs and recommend appropriate products or services to meet their requirements.
3. Respond to client inquiries and resolve issues in a timely and professional manner.
4. Collaborate with internal teams to coordinate client requests and deliverables.
5. Keep accurate records of client interactions and transactions using MS Office tools.
6. Proactively identify opportunities for upselling or cross-selling additional services to clients.
7. Monitor market trends and competitor activities to stay informed and provide strategic recommendations to management.
Join our dynamic team at Saroj Education Group and be a part of a company that values strong relationships and excellent customer service. Apply now to make a meaningful impact in the education industry!
Annual CTC: ₹ 2,00,000 - 4,00,000 /year
Saroj Institute of Technology and Management was established in the year 2001 and has strived to provide the best engineering education to its students through well-qualified and dedicated faculty and the provision of well-equipped modern labs. The vision of the college is to continuously excel, create awareness about upcoming technologies, and provide platforms to budding research workers for achieving their rightful place in the scientific community.