1. Drive business operations on q-commerce, managing end-to-end purchase orders, inventory, and analytics
2. Process Direct to Customer (D2C) orders efficiently using the shipping partner portal, maintaining optimal delivery timelines, and minimizing customer complaints
3. Communicate promptly with customers, partners, vendors, and support teams per standard operating procedures
4. Act as the company's frontline representative, addressing inquiries, issues, and providing customer support
5. Identify opportunities to improve processes, streamline customer service operations, and enhance customer experience
6. Ensure adherence to company policies, procedures, and quality standards across all operational interactions
Key Skills:
1. Go-getter with a drive for perfect execution
2. Strong customer focus and empathy
3. Proficiency in MS Excel and Google Sheets
4. Strong written and verbal communication skills
5. Willingness to learn and grow in a fast-paced startup environment
6. Self-motivated, organized, and flexible with a sense of urgency
CURRYIT, India's first fresh curry paste brand, was started with a vision to make Indian cooking easy, quick, and delicious for the world. With CURRYiT, one can prepare the original recipes of India in just 15 minutes & 3 easy steps without any chopping hassles, kitchen mess, or time stress. All products are made with ghee, zero preservatives & zero artificial ingredients.
The founders (alumni of IIM) with jointly over 20 years of experience across Technology, Banking, VC, and startup ecosystem, have deep expertise in marketing (Brand, Digital & Content), and are on a mission to build India's next favorite food brand. CURRYIT is backed by RPSG Venture Capital, IIM Udaipur Incubation Centre, and other angels.
CURRYIT currently sells via its own website and marketplaces like Amazon,Blinkit,Swiggy Instamart, Big Basket, CRED and is also present in premium retail stores in Delhi NCR.
