We are looking for a 'Customer Care Executive' who is fluent in English and Hindi, both spoken and written, and has experience in voiceover work.
Key Responsibilities:
1. Provide top-notch customer support via phone, email, and live chat
2. Handle customer inquiries, complaints, and feedback with professionalism and empathy
3. Assist customers in navigating our products and services, providing guidance and troubleshooting assistance
4. Collaborate with other team members to ensure seamless customer experience
5. Conduct voiceovers for various company materials, ensuring clear and engaging communication
6. Keep accurate records of customer interactions and transactions
7. Continuously strive to improve customer satisfaction and retention through proactive problem-solving and effective communication skills
1. Those who are from or open to relocate to Bangalore
1. Excellent communication skills
2. Able to handle international as well as domestic calls
3. able to work in rotational shifts
Annual CTC: ₹ 2,50,000 - 6,50,000 /year
We are a small group of digital enthusiasts who are now looking forward to expanding our team. We are active on Instagram with 5k+ followers.
