Customer Service Executive Fresher Job

Customer Service Executive

Chandapura

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
13 Dec' 24
Posted 3 days ago
Fresher Job

About the job

Key responsibilities:

1. Respond to customer queries and resolve issues related to orders, deliveries, and returns promptly
2. Track and update order statuses, providing timely feedback to customers
3. Collaborate with other departments to resolve order-related challenges
4. Maintain accurate records of interactions with customers for quality assurance
5. Provide guidance and support to customers in English, Hindi, and Kannada

Skill(s) required

MS-Excel MS-Office Tally
Earn certifications in these skills

Other requirements

1. Minimum 1 year of experience in a customer support role, ideally in order management

2. Strong verbal and written communication skills in English, Hindi, and Kannada

3. Problem-solving mindset with attention to detail

4. Ability to work effectively in a team and manage multiple tasks

5. Knowledge of CRM software or related tools is a plus

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

5 days a week Health Insurance

Number of openings

1

About BRIGS Espro Services Private Limited

BRIGS Espro is a distinguished engineering company based in Bangalore, boasting a decade of successful operations. Renowned for its expertise in visual workplace management, machine safety solutions, and digital solutions, BRIGS Espro is dedicated to assisting businesses in optimizing operations, prioritizing safety, and harnessing cutting-edge technologies for enhanced efficiency.
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