As a Customer Service Associate at Dr. Reddy's Foundation, you will have the opportunity to interact with a diverse group of individuals while providing exceptional customer service. If you are proficient in both Hindi and English, this is the perfect role for you!
Key responsibilities:
1. Communicate effectively with customers in both Hindi and English to address their inquiries and concerns.
2. Assist customers with placing orders, tracking shipments, and resolving any issues that may arise.
3. Provide product information and recommendations to customers to ensure they have a positive shopping experience.
4. Collaborate with other team members to improve overall customer satisfaction and retention rates.
5. Maintain accurate records of customer interactions and transactions in the company database.
6. Stay updated on product knowledge and industry trends to better assist customers.
7. Demonstrate a positive attitude and professionalism in all customer interactions to represent the company well.
If you are a fluent Hindi and English speaker with a passion for customer service, we encourage you to apply for this exciting opportunity at Dr. Reddy's Foundation. Join our team and make a difference in the lives of our customers every day!
Annual CTC: ₹ 2,00,000 - 3,00,000 /year
Dr. Reddy's Foundation was founded in 1996, to enhance the dignity and well-being of socially and economically vulnerable people. We develop and test innovative solutions to address complex social problems and leverage partnerships to scale up impact. We work with children, youth (including persons with disabilities) women, and households across 20 states in India.
