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Customer Support Executive Job

Actively hiring

Customer Support Executive

Sykam Consultancy Services Private Limited

Hyderabad

Start date

Starts Immediately

CTC (ANNUAL)

₹ 5,00,000 - 9,00,000 ₹ 5,00,000 - 9,00,000 /year

Experience

0-3 years

0-3 years experience

Apply By

7 Dec' 24

Posted 7 days ago

Job

154 applicants

About the job

Key responsibilities:

1. Candidates should be well versed with below requirements.
2. Helps resolve complaints or appeals related to products and services.
3. Reviewing and assessing documentation regarding potential new clients.
4. Contacting clients to follow up on missing information or incomplete applications.
5. Evaluating high-risk accounts.
6. Monitoring customer behaviour patterns within the organisation.
7. Analysing risk and compliance issues of new product proposals.
8. Write suspicious activity reports (SARs) and give feedback.
9. Study market trends and evaluate customer behaviour.

Skill(s) required

Blockchain Clip Studio Paint English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Negotiation & Problem-solving Time Management

Earn certifications in these skills

Learn Business Communication

Learn Blockchain

Who can apply

1. Those who are from or open to relocate to Hyderabad and neighboring cities

Other requirements

1. The candidate should have a bachelor's/master's in computers or a related field.

2. The candidate should have strong communication and organizational skills, with the ability to listen actively to solve problems.

3. Data entry and basic computer skills.

4. Knowledge about customer relationship management systems.

5. Knowledge about the best mediation and conflict resolution tactics.

6. Ability to empathize with customers.

7. Utmost patience while dealing with angry and agitated customers.

8. Fast and efficient problem-solving skills.

Salary

Probation:

Duration: 6 months

Salary during probation: ₹25,000 - 35,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 5,00,000 - 9,00,000 /year

Number of openings

About Sykam Consultancy Services Private Limited

Website

Sykam Consultancy Services Private Limited is an organization that is aimed to develop various websites, tools, apps, etc. for clients. We always try to give the opportunity to young talents out there, by providing employment to the young and mostly women. Being a start-up, we believe in the hard work of our employees whom we treat like family members. We trust our employees and their work. Our belief is that when an employee grows, it is only then that the company grows. We work very hard, each day, to be successful and deliver our clients the best of results.

Activity on Internshala

Hiring since May 2021

49 opportunities posted

32 candidates hired