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Customer Service Executive Job

Customer Service Executive

Nethues Technologies

Delhi

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 4,00,000 ₹ 2,00,000 - 4,00,000 /year

Experience

1-5 years

1-5 years experience

Apply By

6 Dec' 24

Posted 1 week ago

Job

9 applicants

About the job

Key responsibilities:

1. Provide chat support: Provide efficient and professional chat-based support to clients by promptly responding to inquiries, resolving issues, and addressing concerns.
2. Demonstrate typing skills: Exhibit exceptional typing skills to maintain quick and accurate responses during chat interactions.
3. Maintain computer proficiency
4. Work on written communication: Maintain high-quality written communication in English, ensuring clarity, grammar, and spelling are impeccable.
5. Handle shift flexibility: Adapt to rotational shifts as part of the international process to ensure 24/7 chat support coverage.
6. Work on team collaboration: Collaborate with colleagues and team members to share information, best practices, and knowledge to improve overall customer support quality.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

1. Candidates with minimum 1 years of experience.

2. Those who are from or open to relocate to Delhi and neighboring cities

Other requirements

1. Proven experience in chat-based customer support or a related field is a plus.

2. Excellent typing skills with a typing speed of 25+ words per minute.

3. Proficiency in computer usage and familiarity with chat support software and tools.

4. Strong command of written English with impeccable grammar and spelling.

5. Customer-focused attitude with excellent interpersonal and communication skills.

6. Flexibility to work in rotational shifts, including nights and weekends, as required by the international support process.

Salary

Annual CTC: ₹ 2,00,000 - 4,00,000 /year

Perks

Free snacks & beverages Health Insurance

Number of openings

About Nethues Technologies

Website

Nethues Technologies is an established name in the web and mobile app development industry having a rich clientele spread across the globe. With a working strength of more than 300 people, we have our offices in the USA and the UK. We offer a rich environment and ample opportunities for our employees to grow and mature as experts in their respective fields.

Activity on Internshala

Hiring since November 2024

1 opportunity posted