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Customer Service Associate Job

Customer Service Associate

Cascadestar India Private Limited

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,50,000 ₹ 2,00,000 - 3,50,000 /year

Experience

0-5 years

0-5 years experience

Apply By

5 Dec' 24

Posted 1 week ago

Job

6 applicants

About the job

Key responsibilities:

1. Act as a point of contact for customers, addressing inquiries, concerns, and requests efficiently.
2. Collaborate with account managers to resolve any issues impacting customer satisfaction or service quality.
3. Track orders, communicate order status to customers, and liaise with logistics to ensure on-time delivery.

Skill(s) required

English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Salary

Probation:

Duration: 6 months

Salary during probation: ₹20,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 2,00,000 - 3,50,000 /year

Perks

Informal dress code Health Insurance

Number of openings

About Cascadestar India Private Limited

Website

A solution service provider to some of the top Jewellery firms in India with our major focus being transforming manufacturing using some of the most advanced technology and tools available. With our head office based in Mumbai, we also have local offices in Seattle, Surat, Jaipur, and Bangalore. With our focus maintained in the Jewellery domain, we are also expanding our line of products(software and hardware) and venturing into other industries like dental, architecture, and other industries.

Activity on Internshala

Hiring since March 2024

3 opportunities posted