Customer Care Associate (E-Commerce) Job

Key responsibilities:

1. Responding to customer inquiries and resolving issues promptly and efficiently
2. Assisting customers with product information, orders, and returns
3. Maintaining a high level of customer satisfaction through excellent service
4. Collaborating with the sales and marketing teams to enhance the customer experience
5. Updating customer records and order information accurately in the system
6. Monitoring customer feedback and escalating any recurring issues to management
7. Contributing to a positive and energetic work environment to ensure customer loyalty and retention

If you are passionate about providing exceptional customer service in the e-commerce industry, we would love to have you on board!

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