Company Overview
DEFT ORGANIZERS PVT LTD is an integrated travel agency based in Noida, curating holidays for both FIT and GIT clients for over a decade. With a small but dedicated team of 10 employees, our company specializes in the Leisure, Travel, & Tourism industry, offering personalized and memorable travel experiences. For more information, visit our website at www.dorganizers.com.
Job Overview
The Travel Consultant position at DEFT ORGANIZERS PVT LTD is a full-time, mid-level role located in Noida. We are seeking a professional with a minimum of 4 years and a maximum of 6 years of experience in the travel industry. The ideal candidate will have a proven track record in sales and consultancy related to travel packages, and will be integral in improving our customer satisfaction and retention rates.
Qualifications and Skills
Proven experience in a travel consultancy role with a minimum of 4 years industry experience.
Strong knowledge and expertise in creating outbound travel packages for diverse clientele.
Exceptional sales skills with the ability to close deals and achieve sales targets consistently.
Comprehensive understanding of travel agency operations, systems, and best practices.
Effective communication and interpersonal skills to interact with clients and colleagues professionally.
Detail-oriented, with strong organizational and multitasking abilities to manage various client requests.
Ability to provide excellent customer service, with a focus on delivering high-quality travel experiences.
Proficient in using travel reservation software and systems to book and manage travel arrangements.
Roles and Responsibilities
Advise clients on travel destinations, attractions, and necessary travel documents for planning trips.
Design and sell outbound travel packages tailored to the specific needs and preferences of individual clients.
Collaborate with partners, vendors, and suppliers to ensure the best deals and services for clients.
Handle customer inquiries and complaints with professionalism and prompt resolution approaches.
Maintain up-to-date knowledge of industry trends and competitive offerings to better serve clients.
Manage the travel booking process, ensuring all reservations are accurate and conducted timely.
Build and maintain strong relationships with clients to encourage repeat business and referrals.
Achieve sales targets and contribute to the growth and success of the agency.