Job Overview
We are seeking a highly motivated Senior Customer Service Associate to join our team at Reliance Retail in Kozhikode. This full-time, junior-level position requires 1 to 3 years of work experience in the retail industry.
Qualifications and Skills
Minimum 1 to 3 years of experience in a customer service role within the retail industry.
Proficiency in dealing with consumer textiles, apparel, and footwear.
Provide exceptional customer service by addressing queries and resolving customer complaints efficiently.
Assist customers in selecting and purchasing products that meet their needs and preferences.
Maintain store standards by ensuring products are well-stocked, organized, and labeled correctly.