Company Overview
VCATCH operates on Six-Sigma standards, led by a management team with decades of BPO industry expertise. We have extended our services to industries like Ed-tech, E-commerce, FMCG, and more. Our cutting-edge technology and infrastructure offer cost-effective call center services in Bangalore, enhancing ROI growth. As a leading contact center with a team of 51-200, we are headquartered in Bangalore. Visit our website at vcatch.in.
Job Overview
The Inside Sales Specialist at VCATCH will play a vital role in our dynamic sales team. This is a full-time, junior-level position based in Bangalore Urban, Bangalore Rural, and Bangalore with a focus on driving sales growth. The ideal candidate should possess 1 to 3 years of relevant experience.
Qualifications and Skills
Sales Strategy (Mandatory skill): Demonstrated ability to create and implement effective sales strategies that drive business growth.
Lead Generation (Mandatory skill): Proficient in identifying and engaging potential leads to convert them into sales opportunities.
Closing Deals (Mandatory skill): Strong track record of successfully closing sales deals and meeting or exceeding sales targets.
Customer Relationship Management: Proficiency in managing relationships to improve customer satisfaction and loyalty.
Product Knowledge: Deep understanding of product offerings to address customer inquiries and provide suitable solutions.
Communication Skills: Excellent verbal and written communication skills for engaging with clients professionally and persuasively.
Negotiation Skills: Capability in negotiating terms effectively to benefit both company and customer interests.
Sales Presentations: Expertise in preparing and delivering impactful sales presentations to various audience levels.
Roles and Responsibilities
Identify potential customers and generate new leads through various channels and techniques.
Conduct effective sales calls to understand customer needs and present suitable solutions.
Maintain robust relationships with clients, ensuring high levels of customer satisfaction.
Collaborate with sales and marketing teams to strategize and execute sales initiatives.
Manage the entire sales cycle, from lead generation to closing deals, ensuring seamless transitions.
Stay updated on industry trends, market activities, and competitor actions to maintain a competitive edge.
Utilize CRM tools to manage customer accounts and document all sales activities efficiently.