Company Overview
Podar Education Network, established in 1927 by Sheth Anandilal Podar, is driven by traditional Indian values of honesty, integrity, and service. With Mahatma Gandhi as the first President of the Anandilal Podar Trust, the organization has grown into a network of 139 educational institutions with over 2,00,000 students and 7,800 dedicated staff members, offering a diverse range of educational streams including CBSE, CISCE, SSC, IGCSE, and IB.
Job Overview
We are seeking a Front Desk Executive for our Muzaffarpur location at Podar Prep, part of the Podar Education Network. This is a mid-level, full-time position requiring 4 to 6 years of experience in relevant roles. The candidate must be female and proficient in receptionist duties. The role is pivotal in managing front desk operations and ensuring a welcoming atmosphere for students, parents, and visitors.
Qualifications and Skills
Minimum 4 years to maximum 6 years of work experience in front desk roles.
Proficiency in managing front desk and receptionist duties (Mandatory skill).
Excellent communication and interpersonal skills to interact effectively with visitors, staff, and students.
Professional appearance and demeanor.
Highly organized with the ability to multitask and manage time efficiently.
Basic computer skills and familiarity with office software such as MS Office.
Strong problem-solving skills to handle unforeseen issues with poise.
Female candidates only (Mandatory skill).
Roles and Responsibilities
Greet and welcome guests, parents, and students upon their arrival at the institution.
Manage incoming calls, emails, and messages efficiently, directing them to the appropriate departments as needed.
Maintain the reception area, ensuring it is clean, neat, and welcoming at all times.
Provide accurate information about school programs, activities, and policies to parents and visitors.
Assist in administrative duties such as filing, document preparation, and data entry.
Coordinate with school staff to schedule appointments and meetings.
Ensure security protocols are followed by monitoring visitor access and maintaining visitor logs.
Handle inquiries and resolve any issues that arise at the front desk, ensuring a positive experience for all visitors.
