Customer Care Executive Fresher Job (Part time/Remote)

As a 'Customer Care Executive' at Absolute Technology, you will be at the forefront of providing exceptional customer service and support to our clients. Your role will involve handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Identify and assess customer needs to achieve quick and effective solutions.
3. Utilize MS-Excel to maintain accurate customer records and track interactions.
4. Collaborate with internal teams to escalate and resolve complex customer issues.
5. Provide product information and technical support to customers as needed.
6. Proactively follow up with customers to ensure their needs are met and issues are resolved.
7. Assist in developing customer care strategies to improve overall customer satisfaction and retention.

If you are a customer-focused individual with excellent communication skills and proficiency in MS-Excel, we want you to join our dynamic team. Take on this exciting opportunity to make a difference in customer care at Absolute Technology! Apply now and be part of our innovative company.

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