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Junior Telecaller - Female Fresher Job

Actively hiring

Junior Telecaller - Female

Bezt Labs

Kolkata

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 ₹ 2,00,000 /year

Experience

0-1 years

0-1 years experience

Apply By

18 Nov' 24

Posted 3 weeks ago

Fresher Job

48 applicants

About the job

Key responsibilities:

1. Accurately record customer interactions, feedback, and service requests in the company's CRM system.
2. Establish and maintain positive relationships with clients and technicians through regular phone calls.
3. Generate regular reports on customer satisfaction, service performance, and other relevant metrics.
4. Coordinate with technicians to confirm appointments and address any scheduling conflicts.

Note:
Experienced Profiles (1 year experience) can earn up to 130000 CTC
Fresher Profiles can earn up to 108000 CTC

Skill(s) required

Bengali Proficiency (Spoken) English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Learn Digital Marketing

Learn Business Analytics

Other requirements

1. EPF/ESI will start after 1 year of service.

2. Excellent verbal and written communication skills.

3.Strong customer service orientation and problem-solving abilities.

4. Proficient in using computer systems and software applications, including CRM systems.

Salary

Annual CTC: ₹ 2,00,000 /year

Number of openings

About Bezt Labs

BEZT (Bezt Labs Private Limited) is currently a stealth startup and home to a disruptive game changer in the making.

Activity on Internshala

Hiring since December 2023

104 opportunities posted

80 candidates hired