Customer Support Asssociate Fresher Job

Customer Support Asssociate

Delhi

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,10,000 ₹ 2,00,000 - 2,10,000 /year
Experience
0-1 years
0-1 years experience
Apply By
13 Dec' 24
Posted 2 days ago
Fresher Job

About the job

Key responsibilities:

1. Address customer inquiries related to product details, orders, and service issues
2. Resolve issues around product sizing, lens quality, and delivery updates promptly
3. Handle requests for exchanges, returns, and refunds efficiently
4. Ensure a positive customer experience through effective communication and active listening
5. Collaborate with other teams to resolve complex issues and improve customer satisfaction
6. Provide timely and courteous responses to maintain our company's reputation for high-quality service

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Office
Earn certifications in these skills

Other requirements

1. Fluency in Hindi and English

2. Good communication skills

Salary

Annual CTC: ₹ 2,00,000 - 2,10,000 /year

Perks

Informal dress code

Number of openings

1

About Sam & Marshall Eyewear

Sam & Marshall Eyewear is an eyewear brand with over 1 lakh+ customers in India and abroad. We are a group of young enthusiasts working towards solving the problems of the fashion industry in India.

Working towards a better tomorrow with a better vision.
Activity on Internshala
Hiring since September 2020
23 opportunities posted
8 candidates hired
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