Customer Service Executive Fresher Job

Customer Service Executive

Chennai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year
Experience
0-1 years
0-1 years experience
Apply By
23 Nov' 24
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

A. Customer service:

1. Maintain regular communication with existing clients to ensure timely repayments and follow up for renewals or new loans.
2. Address customer queries and resolve any issues related to loans or services.
3. Compliance & Documentation:
4. Ensure that all customer applications and documentation meet internal and external compliance standards.
5. Stay updated with the latest loan products, regulatory changes, and industry best practices.

B. Collaboration:

1. Work closely with the credit department to ensure smooth loan processing and approvals.
2. Collaborate with marketing teams to promote loan products.

Skill(s) required

Effective Communication English Proficiency (Spoken)
Earn certifications in these skills
Salary
Duration: 15 days
Salary during probation: ₹12,000 - 15,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Number of openings

20

About Shine Infosolutions

The company has existed for the past 8 years. The company has 2 branches: Aminjikarai and Choolaimedu. It is a BPO company and it is undertaking many processes on behalf of the bank.
Activity on Internshala
Hiring since October 2024
1 opportunity posted
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