1. Serve as the main point of contact to assist customers in understanding and utilizing Jumbotail's services.
2. Address and resolve customer queries.
3. Build strong customer relationships, identify key needs, and support business growth through Jumbotail's platform.
4. Collaborate with internal teams to ensure customer satisfaction and achieve business objectives.
Jumbotail is a top-tier VC-funded startup, building an online wholesale marketplace for food and grocery, targeted at wholesale buyers. Our vision is to organize the food and grocery ecosystem in India using technology, data science, and design. Jumbotail marketplace offers a wide selection of products including staples, spices, dry fruits, packaged foods, and FMCG products. Sellers (traders, manufacturers, and brands) can list their food, grocery, and FMCG products.
The Jumbotail marketplace is accessible to customers through a mobile app available in 4 languages - Kannada, Malayalam, Hindi, and English. Jumbotail provides full-stack services including storefront delivery and payment collection for its sellers, as well as working capital credit from third-party credit providers to its customers using rich transactional data and proprietary algorithms.
