We are looking for a dynamic and results-driven business development associate to join our team. This role involves identifying, nurturing, and converting potential leads into loyal customers, driving revenue growth, and enhancing the overall customer experience. You will engage with prospects to understand their unique travel needs, offer tailored solutions, and guide them through the sales journey, ensuring a seamless transition from lead to satisfied client.
Key Responsibilities:
1. Identify, nurture, and convert potential clients into loyal, long-term customers.
2. Qualify leads by assessing their travel preferences, budget constraints, and likelihood of conversion.
3. Leverage persuasive communication techniques to effectively engage and convert leads into paying customers.
4. Negotiate pricing, terms, and contracts, ensuring alignment with both company offerings and client expectations.
5. Engage potential clients to understand their unique travel requirements, offering personalized solutions such as packages, tours, and experiences.
6. Maintain consistent follow-up with leads, ensuring timely communication and a positive overall experience.
7. Provide exceptional, personalized customer service to enhance client retention and drive repeat business.
8. Foster and maintain strong, trusting relationships with both prospective leads and existing clients, as well as key industry stakeholders.
9. Stay informed about industry trends, competitor strategies, and evolving customer preferences to remain competitive.
10. Conduct targeted research to uncover new business opportunities and refine sales strategies for improved conversion rates.
11. Collaborate with the marketing team to create and implement effective lead-generation campaigns, promotions, and content marketing initiatives.
12. Partner with the operations team to ensure seamless and high-quality delivery of services once a lead is converted into a customer.
13. Maintain accurate records of client interactions, lead progression, and sales outcomes using CRM software.
14. Prepare and present regular reports to senior management on sales targets, lead conversion progress, and overall team performance.
At AirNovas, we believe that air travel should be seamless, affordable, and enjoyable. We're more than just a flight booking platform; we're your dedicated travel partner, committed to providing exceptional service and value every step of the way.
Our mission is to simplify the complexities of air travel, offering a user-friendly experience that empowers you to find the perfect flights for your needs. Whether you're a seasoned global traveler or embarking on your first adventure, our intuitive search tools, comprehensive flight options, and expert support team are here to guide you.
