As a French Customer Service Thane with the client, you will have the opportunity to utilize your French proficiency in both written and spoken communication to provide exceptional service to our clients. With a fixed salary of 10LPA, you will be an essential part of our team, assisting customers in both French and English languages.
Your key responsibilities will include:
1. Handling customer inquiries and resolving issues in a timely and professional manner
2. Providing product information and guidance to customers in French and English
3. Responding to customer emails and messages in both languages
4. Assisting with order processing and tracking customer shipments
5. Collaborating with other team members to ensure customer satisfaction
6. Maintaining accurate records of customer interactions and transactions
7. Continuously enhancing your language skills to better serve our French-speaking customers.
If you are passionate about customer service and fluent in French and English, we invite you to join our dynamic team and make a difference in the lives of our clients. Apply now and take your career to new heights with Wehire Talent Solutions!
1. Those who are from or open to relocate to Thane, Mumbai and neighboring cities
WEHIRE TALENT SOLUTIONS IS HIRING
Position: French Senior Customer Associate(Voice Process)
Fluent communication in French and excellent English skills required
Location: Thane, India
Responsibilities:
Handling customer complaints and queries
Providing prompt responses and support
Qualifications:
Minimum HSC qualification
Mandatory B2 French Certification
Excellent English communication skills
Shifts:
9-hour shifts
24/7 rotational and night shifts
5 working days with 2 rotational offs
Salary: Up to 10 LPA (depending on HR interview)
Benefits :
Accommodation is provided for 10 to 15 days
Flight tickets provided
Relocation is accepted
Interview Rounds:
French AMCAT Test
HR Interview
Operations Interview
Client Round
Annual CTC: ₹ 8,00,000 - 10,00,000 /year
Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.
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