Customer Service Representative Fresher Job

Customer Service Representative

Pune

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
0 year(s)
0 year(s) experience
Apply By
22 Feb' 25
Posted 2 weeks ago
Fresher Job

About the job

Key Responsibilities:

1. Strong command of overwritten English (grammatically correct written English)
2. Customer Support - Assist the customer process and solve Customer queries via email or chat.
3. Ensuring customer satisfaction through prompt responses and query resolution
4. Coordinate with the internal team for issue resolution & coordination with customer
5. To ensure that tasks are completed daily and in a timely manner
6. Respond to customers in ticket issues, follow-ups, etc.

Mandatory Requirements:

1. Should be ready to work in Night shifts and 5 days working.
2. Should be ready to Work from the office.

Soft Skills:

1. Excellent verbal and written communication skills
2. Should possess prioritizing and organizing skills
3. Logical and reasoning abilities to take right decisions to resolve customer's issues.
4. Result-oriented who can drive towards stringent targets.
5. Basic knowledge of Customer Services
6. Should be punctual and responsible with work
7. Should have the passion to learn and grow

Skill(s) required

Effective Communication English Proficiency (Written) Problem Solving
Earn certifications in these skills

Who can apply

1. Candidates who are from Pune and neighboring cities

Other requirements

Educational Qualification: Any Graduate , 12th passout

Salary

Annual CTC: ₹ 2,00,000 /year

Perks

5 days a week Health Insurance Life Insurance

Number of openings

33

About BinatedIn Private Limited

Binated offers a comprehensive workforce solution tailored for companies in the midst of expansion or those looking to optimize their resources. Our unique model not only provides access to a skilled and adaptable workforce but also the essential infrastructure required to support that workforce. Binated's workforce solutions are beneficial for startups, rapidly growing companies, and businesses aiming to enhance their bottom lines.
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