As a 'Customer Service Executive' at Food Collective a sister concern company of Ankush Enterprise, you will have the opportunity to work in a fast-paced and dynamic environment where your skills in client relationship management, effective communication, negotiation, problem-solving, time management, and operations will be put to the test. Your proficiency in spoken and written English, as well as Hindi, will be essential in ensuring clear and efficient communication with clients.
Key Responsibilities:
1. Develop and maintain strong relationships with clients through regular interactions and exceptional customer service.
2. Handle client inquiries, complaints, and requests in a professional and timely manner, demonstrating empathy and understanding.
3. Utilize your negotiation skills to resolve issues and find mutually beneficial solutions for both the company and the client.
4. Manage your time effectively to prioritize tasks, meet deadlines, and exceed customer expectations.
5. Utilize MS Excel and other MS Office tools to maintain accurate records, track progress, and generate reports for management.
6. Demonstrate fluency in spoken and written English and Hindi to effectively communicate with clients from diverse backgrounds.
7. Collaborate with team members to streamline operations, improve processes, and enhance the overall customer experience.
Remuneration/ Salary: 25 k to 30 K Per Month
If you are passionate about delivering exceptional customer service, building strong relationships, and making a positive impact in a growing company, then we want you to join our team at Food Collective a sister concern company of Ankush Enterprise. Apply now and take the next step in your career!
Kindly Share your profile on hr@ankushenterprise.com
Candidate should be a go getter, self starter & smart to handle clients and very strong follow-up.
Salary
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 2,00,000 - 3,60,000 /year
Number of openings
1
About Ankush Enterprise
Ankush Enterprise is one of the leading importers of specialty chemicals, food ingredients & personal care ingredients. Over the past 25 years, we have seen a journey of success, growth & transformed ourselves into one of the most sought after distribution companies for sourcing the needs of our customers.
We have consistently demonstrated that the distribution of ingredients is not only a business for us but also our passion that enables us to be the most preferred sourcing partner.