Customer Service Executive Job

As a Customer Service Executive at Aliment Solutions, you will play a crucial role in ensuring top-notch customer satisfaction. Your proficiency in English, MS-Excel, and MS-Word will be key in providing exceptional service to our clients. You will have the opportunity to work in a dynamic and fast-paced environment where your skills will be put to the test.

Key responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Maintain accurate records of customer interactions and transactions in MS-Excel and MS-Word.
3. Provide product information, pricing, and availability to customers.
4. Process orders, returns, and exchanges according to company policies.
5. Collaborate with other departments to resolve customer issues and escalations.
6. Identify and assess customers' needs to achieve satisfaction and retention.
7. Stay up-to-date on product knowledge and industry trends to better assist customers.

If you are a proactive, detail-oriented individual with excellent communication skills and a passion for customer service, we want you to join our team at Aliment Solutions. Apply now and embark on an exciting career with us!

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