BPO Executive (Voice) Job

Chennai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
0-3 years
0-3 years experience
Apply By
1 Dec' 24
Posted 3 weeks ago
Job

About the job

Key responsibilities:

1. Attend phone calls in English
2. Monitor and resolve support tickets in English
3. Coordinate with UK clients
4. Coordinate with the technical team and the client
5. Understand the company's product suite and provide support

Additional details:

1. UK shift work time: 2:30 PM to 11:00 PM
2. Probation period: 6 months
3. Lock-in period: 1 year 6 months (after probation)
4. Salary (CTC): From 16,000 to 30,000 per month

Note: The salary range is as mentioned in the job post. This is not negotiable beyond the mentioned range

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Word Problem Solving
Earn certifications in these skills

Other requirements

Preferred: 1+ year experience

Required skills:

1. Technical skills: Excel, MS Word, and computer knowledge

2. Other skills:

i. Fluency in English, both written and verbal (mandatory)

ii. Interpersonal skills

iii. Problem-solving and analytical skills

iv. Knowledge of call centre and customer service

Salary

Annual CTC: ₹ 2,00,000 /year

Number of openings

1

About Accentra Technologies (India) Private Limited

Accentra Technologies Limited is a forward-thinking company focused on delivering cutting-edge software products.
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