Are you a customer service superstar with excellent English proficiency and a knack for Excel? Innerbhakti Technologies Private Limited is looking for a dynamic Customer Service/Customer Support intern to join our team.
Key Responsibilities:
1. Provide top-notch customer support via email and chat, ensuring timely and accurate responses.
2. Assist in resolving customer issues and inquiries, striving for first-call resolution.
3. Maintain detailed records of customer interactions and feedback in MS-Excel.
4. Collaborate with cross-functional teams to address customer needs and improve overall service.
5. Identify opportunities to enhance the customer experience and provide valuable insights to the team.
6. Participate in training sessions to continuously improve product knowledge and customer service skills.
7. Contribute to special projects and initiatives aimed at optimizing customer satisfaction and retention.
If you are passionate about delivering exceptional service, have strong communication skills, and are proficient in English and Excel, we want to hear from you! Join us at Innerbhakti Technologies and take your customer service career to the next level. Apply now!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 30th Sep'24 and 4th Nov'24
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
InnerBhakti is a Hindu meditation and prayer app designed by IIT/IIM team to help young Hindus connect with their spirituality. It offers a blend of free and premium content, including guided meditations, prayers, and stories. The app features challenges and provides a Mood Map and AI Guide for stress relief. Additionally, personalized spiritual guidance is available through pre-recorded/live courses and a human service layer. InnerBhakti aims to provide accessible spiritual solutions for everyday challenges like better sleep, happiness, and improved relationships.
