Are you looking to kickstart your career in customer service and support? Look no further! Rokadaa is seeking a talented intern who is proficient in MS-Excel, Hindi (spoken), MS-Office, and English (spoken and written). As a Customer Service/Customer Support intern, you will have the opportunity to enhance your skills while providing top-notch service to our valued customers. Join our dynamic team and be a part of our exciting journey!
1. Assist customers with inquiries, concerns, and feedback through various channels
2. Utilize MS-Excel to track and analyze customer data for reporting purposes
3. Collaborate with team members to ensure prompt resolution of customer issues
4. Maintain accurate records of customer interactions and transactions
5. Provide product education and recommendations to customers
6. Conduct follow-up activities to ensure customer satisfaction and retention
7. Assist in developing and implementing customer service strategies to improve overall customer experience.
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 15th Nov'24 and 20th Dec'24
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Rokadaa is a marketplace for financial products. We help small business owners and salaried persons through our three pillars of protecting, investing, and financing. Today, Rokadaa offers over 30+ products across loans and credit cards, offering zero fees and negotiated rates, all in one place.
