About part time job/internship
We are seeking a dedicated Customer Support Representative to enhance our customer service team. The role involves handling inquiries, resolving issues, and providing exceptional support via phone, email, and chat. Key responsibilities include troubleshooting problems, processing orders, and maintaining accurate records of interactions. The ideal candidate will possess excellent communication skills, a strong problem-solving ability, and a patient, empathetic approach. Prior experience in customer service and familiarity with CRM systems are advantageous. A positive attitude, attention to detail, and a commitment to delivering outstanding customer experiences are essential for success in this role
Key responsibilities:
1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Assisting customers with order placement, tracking, and returns.
3. Documenting and escalating customer feedback or issues as needed.
4. Utilizing MS-Excel to track and analyze customer data.
5. Collaborating with the sales and marketing teams to optimize customer experience.
6. Maintaining accurate records of customer interactions and transactions.
7. Assisting with other administrative tasks as assigned.
If you are a proactive, detail-oriented individual with excellent communication skills and a passion for customer service, we would love to have you on our team. Join Flying Pigeon Solutions and gain valuable experience in a dynamic and fast-paced environment.
Skill(s) required
Effective Communication
English Proficiency (Spoken)
English Proficiency (Written)
Hindi Proficiency (Spoken)
MS-Excel
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for the part time job/internship
2. can start the part time job/internship between 14th Sep'24 and 19th Oct'24
3. are available for duration of 6 months
4. have relevant skills and interests
Perks
Certificate
Letter of recommendation
Flexible work hours
Informal dress code
Number of openings
12
About Flying Pigeon Solutions
Welcome to Flying Pigeon Solutions, where education meets expertise in the world of stock trading. We are dedicated to guiding aspiring traders and investors through the complexities of the financial markets with our premier educational courses and dynamic live trading sessions. At Flying Pigeon Solutions, we offer a wide range of online courses designed to elevate your trading skills.