Customer Service/Customer Support Internship

Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
₹ 8,000 /month
APPLY BY
6 Dec' 24
Posted 1 week ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Managing customer inquiries via phone, email, and social media
2. Converting inquiries into sales to achieve monthly targets
3. Providing exceptional customer service to ensure high satisfaction rates
4. Staying updated on new collections, promotions, and brand policies
5. Collaborating with the marketing team to implement sales strategies
6. Meeting and exceeding monthly sales targets

Skill(s) required

Effective Communication English Proficiency (Written) MS-Excel Negotiation & Problem-solving Problem Solving Sales
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 6th Nov'24 and 11th Dec'24

3. are available for duration of 2 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. 1-2 years of sales experience (online clothing industry preferred)

2. Fluency in Hindi and English; Bengali language skills advantageous

3. Excellent communication, negotiation, and problem-solving skills

4. Strong customer service and relationship-building abilities

5. Ability to work independently in a remote environment

6. Familiarity with CRM software and online sales platforms

7. Reliable internet connection and necessary tools for remote work

Perks

Certificate Letter of recommendation Flexible work hours 5 days a week

Number of openings

1

About Kotton Kahani

Rapidly growing online clothing brand. We deal in handloom and handcrafted sarees and dresses. We mainly operate through Instagram platform.
Activity on Internshala
Hiring since November 2024
1 opportunity posted
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.
Similar internships you can apply to
Actively hiring
Duration
1 Month
Stipend
₹ 7,000 /month + Incentives
Part time
Human Resources (HR)
Duration
2 Months
Stipend
₹ 3,000 /month
Actively hiring
Duration
1 Month
Stipend
₹ 10,000 /month
Get govt-approved certification
Build your CV with our
Certification Courses
4- 8 weeks
600k+ learners
Explore Courses