About the internship
Are you a multilingual rockstar looking to kickstart your career in customer service? Look no further! Join our team at Incra Soft Private Limited as a 'Customer Service/Customer Support' intern. Your proficiency in English, Hindi, and Telugu will be a huge asset in assisting our diverse customer base.
Selected intern's day-to-day responsibilities include:
1. Answering customer inquiries via phone, email, and chat in a professional and timely manner.
2. Resolving customer complaints and issues with empathy and efficiency.
3. Providing product information and troubleshooting assistance to customers.
4. Collaborating with other departments to ensure customer satisfaction.
5. Keeping accurate records of customer interactions and transactions.
6. Identifying and escalating priority issues to the appropriate team members.
7. Continuously seeking opportunities to improve the customer experience and provide feedback to the team.
Skill(s) required
English Proficiency (Spoken)
English Proficiency (Written)
Hindi Proficiency (Spoken)
Telugu Proficiency (Spoken)
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 20th Sep'24 and 25th Oct'24
3. are available for duration of 6 months
4. have relevant skills and interests
Perks
Certificate
Letter of recommendation
Flexible work hours
Informal dress code
5 days a week
Free snacks & beverages
Additional information
Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 1000 per client on-boarding).
If you are a proactive problem-solver with excellent communication skills, we want to hear from you! Apply now and embark on an exciting journey with Incra Soft Private Limited.
Number of openings
1
About Incra Soft Private Limited
Incra Soft is a software development company located in Hyderabad. We specialize in software development, web applications, mobile app development, ERP solutions, school management software, college management software, hospital management software, clinic management software, and more. We are dedicated to both software product development and services.
We are recognized as one of the top school management software providers in India, serving numerous clients worldwide who trust our expertise and commend our work. We have a proven track record of delivering projects on time, with no client issues. Our team continuously updates themselves on new technologies to deliver the best products.
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