Are you a dynamic and highly motivated individual looking to kickstart your career in Customer Service/Customer Support? Look no further than AIR HR Solutions! We are seeking a talented intern who possesses excellent communication skills, both spoken and written in English and Hindi, along with strong interpersonal skills. Proficiency in MS-Office and MS-Excel is a must. As a Customer Service/Customer Support intern with us, you will have the opportunity to interact with clients, provide top-notch support, and assist in various administrative tasks. Join our team and gain valuable hands-on experience in a fast-paced and vibrant work environment.
1. Handle incoming customer inquiries through phone, email, and chat
2. Provide timely and accurate information to customers regarding our services
3. Assist in resolving customer complaints and issues in a professional manner
4. Maintain customer records and documentation accurately
5. Collaborate with the team to improve customer service processes and procedures
6. Utilize MS-Excel to track and analyze customer data for reporting purposes
7. Participate in training sessions to enhance customer service skills and knowledge.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 23rd Aug'24 and 27th Sep'24
3. are available for duration of 6 months
4. are from or open to relocate to Hyderabad and neighboring cities
5. have relevant skills and interests
At AIR HR Solutions, we are more than just a consultancy; we are your strategic partner in talent acquisition, development, and organizational growth. With an unwavering commitment to excellence, innovation, and ethical practices, we have been at the forefront of delivering comprehensive HR solutions that empower businesses and individuals to thrive.