Browse more internships

Customer Service/Customer Support Internship

Actively hiring

Customer Service/Customer Support

ChangeJar Technologies Private Limited

Bangalore

Start Date

Starts immediatelyImmediately

Duration

3 Months

Stipend

₹ 15,000 /month

APPLY BY

19 Oct' 24

Be an early applicant

About the internship

Selected intern's day-to-day responsibilities include:

1. Handle customer queries and provide chat, voice, and email support.
2. Conduct surveys with customers to understand usage and overall experience, collecting prompt and accurate feedback.
3. Troubleshoot problems and see them through to resolution.
4. Demonstrate excellent product knowledge to enhance customer support.
5. Escalate unresolved issues to the appropriate internal teams.

Requirements:

1. Exceptional comprehension skills with the ability to clearly understand and address customer needs.
2. Self-driven, motivated, and task-oriented individual who can learn quickly and operate with minimal support from the Manager and Lead.

Skill(s) required

Effective Communication English Proficiency (Spoken) Google Workspace Hindi Proficiency (Spoken) MS-Office

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 19th Sep'24 and 24th Oct'24

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Exceptional interpersonal, written, and oral communication skills. English and Hindi language proficiency (written and spoken).

2. Are available for a duration of 3 months - work from the Office/Home.

3. A bachelor’s degree in administration or related field.

4. Ability to use a desktop/Laptop computer system, familiarity with Google Workspace and MS Office.

5. Demonstrates conflict resolution, negotiation, and de-escalation skills.

Perks

Certificate Letter of recommendation Informal dress code 5 days a week Free snacks & beverages

Number of openings

About ChangeJar Technologies Private Limited

Website

In the age of consumerism and easy gratification that often leaves our souls and wallets both feeling empty, we want to help millions of Indians rediscover the undeniable, cumulative advantages of saving every single day. We want to reintroduce this generation to the concept of piggy banks by helping them save in digital gold and staying bank agnostic so that no matter who a user banks with, they can always save using Jar.

Activity on Internshala

Hiring since May 2023

57 opportunities posted

1 candidate hired