Customer Service/Customer Support Internship

Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 6,000 /month
APPLY BY
28 Nov' 24
Posted 2 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Engaging with customers at the store to collect feedback, suggestions, and responses to improve their experience
2. Recording and documenting customer testimonials through video recordings to gain deeper insights into customer satisfaction
3. Ensuring that all customer feedback is meticulously recorded and analyzed for actionable improvements
4. Working closely with the team to identify areas for improvement in customer service and implementing strategies to enhance the overall customer journey
5. Being a proactive and energetic representative of the brand, constantly striving to elevate the customer experience to the next level

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Video Making
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 28th Oct'24 and 2nd Dec'24

3. are available for duration of 3 months

4. are from or open to relocate to Bangalore

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Excellent communication and interpersonal skills to interact effectively with customers

2. Strong attention to detail with the ability to accurately record and document customer feedback

3. Familiarity with video recording and basic editing is a plus

4. A proactive mindset, always looking for opportunities to improve customer experience

Perks

Certificate Free snacks & beverages

Number of openings

2

About Beamer Brands

Beamer Brands, founded in 2011, is an innovative company in India's food and beverage sector, managing a diverse range of quick-service restaurant (QSR) brands. Its flagship brand, Biggies Burger, is recognized as India's oldest and largest burger QSR chain, boasting over 150 locations across 23 cities. In addition to Biggies Burger, the company also oversees other notable brands, including Bigguys Wings & More, Original Burger Co., and Bigg Cafe. Beamer Brands is dedicated to delivering high-quality, innovative food products and has experienced significant growth, with revenues exceeding 100 crore.

The company continues to expand its presence, with plans to open 100 outlets across India. This growth is driven by a passion for providing exceptional dining experiences and a strong franchise model.
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